Shipping Policy
Packages are shipped via Greek Post Service. Registration-tracking number is provided.
Shipping Carrier: Greek Post Office (ELTA) *For USA only, it is DHL express
Processing Time: 1–3 business days after payment is completed
Tracking Number Provided: Yes
Shipping Weight & Zones (in Euros):
Shipping Rates (EUR)
Domestic
0–0.5 kg: €5
0.5–1 kg: €6
1–2 kg: €8
+1 kg: €1
Europe
0–0.5 kg: €25
0.5–1 kg: €25
1–2 kg: €35
+1 kg: €8
USA
0–0.5 kg: €90
0.5–1 kg: €110
1–2 kg: €150
+1 kg: €50
UK
0–0.5 kg: €25
0.5–1 kg: €25
1–2 kg: €35
+1 kg: €8
Rest of the World
0–0.5 kg: €35
0.5–1 kg: €35
1–2 kg: €45
+1 kg: €10
Refund Policy
Auction items may be returned only under the following conditions:
- The item arrived damaged due to insufficient packing.
- The item does not match the photos, description, or stated dimensions.
Important clarification:
Minor variations in color tone due to lighting or screen differences do not qualify as a valid return reason.
Significant discrepancies in appearance, size, or condition do qualify.
Cancellation / Return / Exchange Policy
Refunds may be issued only if one of the following applies:
- The item arrived damaged due to insufficient packing.
- The item does not match the photos, description, or stated dimensions.
- The package is lost or not delivered after 60 days.
Refunds are issued using the original payment method whenever possible.