Shipping Policy
Shipping only after payment is complete. Shipping only with insurance. Combined shipping only under the condition that invoices get paid accurate after each auction.
Refund Policy
Damaged specimen will be refunded when I get a photo directly the same day the specimen was delivered. Then we can discuss if the broken specimen needs to e returned to the sender and if still represents a value or if it is a complete loss. Lost parcels need an investigation process from the Post service, which can take up to 4 weeks, as soon the Post service confirms that a parcel is lost we will send full refund.
Cancellation / Return / Exchange Policy
I accept returns when you are not satisfied. The return / the message that you are not satisfied needs to come in during one week. I also accept exchanges at a simila value under the condition that the invoice for the specimen to exchange was already paid.